Shipping policy
Our products are light! Dehydrated fruit doesn't weight much. But shipping anything still costs moolah!
Retail Orders:
We charge a flat rate of $10 to ship your order.
OR
Spend $85 and we will ship for free!
Wholesale Orders:
$24 flat rate for shipping
Shipping Commitment
Cocktail Candy, along with our delivery partners, are 100% committed to the health and wellness of all our customers and wider community. Together, we are taking every measure available to ensure the health and safety of our staff, and customers. As we continue with this commitment, you may experience a delay in your order being delivered. As a result, please allow 10-12 business days before contacting us regarding your order. Please refer to your tracking details for up to date tracking and delivery information directly from our delivery partner.
Most orders are delivered faster however Australia Post (our first choice for delivery) is experiencing delays all over the country right now. This is their current statement regarding shipping times.
We apologies for any inconvenience as we know how important your order is to you!
All orders are shipped from Mudgeeraba using Australia Post for most retail orders and a mix of Courier Please, Fastway, TNT or StarTrack Express for wholesale orders depending on location and size/weight.
See this link for estimated delivery times by Australia Post.
*Free shipping over $85*
For orders over the value of $85 we will send free of charge via Australia Post.
Under $85 is a Flat rate: $10
Delivery Estimates:
Orders are packed same day if placed before 10am and picked up by our courier that afternoon. However during busy periods there may be some delays. We will always endeavour to get your order dispatched ASAP.
General courier services:
Brisbane and Gold Coast: 1-2 business days
QLD: 2-6 business days
NSW: 4-6 business days
VIC: 9-14 business days
ACT: 4-7 business days
SA: 6-9 business days
TAS: 9-12 business days
NT: 8-13 business days
WA: 7-9 business days
*Estimates vary due to current economic conditions*
ALL ORDERED ARE BOXED to ensure your cocktail candy is protected from the rough and tumble of the planes, trains and automobiles delivering all the goodies!